Front Desk Manager | Beautiful Mountain Location | Salary up to $90K!
Job DescriptionHotel Front Desk Manager - Salary up to $90KOpportunity at a historic Rocky Mountain Hotel.
This Hotel Front Desk Manager is a hands-on position working directly with the front desk staff to provide the best possible guest experience for our returning and first-time guests.
Apply today to our Hotel Front Desk Manager position in Estes Park, CO!Job Overview:
The Front Desk Manager will respond in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.
Respond to inquiries regarding hotel information and guest concerns and supervise the daily operations of the Guest Services personnel.
The Front Desk Manager must promote a safe environment to achieve maximum guest satisfaction and financial success.
Responsibilities:
o The Front Desk Manager greets guests, completes check-in/check-out procedures for all guests daily and ensures guests are satisfied.
o The Front Desk Manager ensures the front desk team is trained on and performs all duties consistently and on time while focusing on the guest.
o The Front Desk Manager will answer inquiries and accept reservations by accurately communicating hotel rates and information and working with staff to use suggestive selling techniques to sell room rates and increase occupancy and revenue.
o The Front Desk Manager will always be friendly, cheerful, and courteous.
o The Front Desk Manager will provide information and assist staff in recommending area restaurants, theaters, activities, etc.
, to ensure optimum guest satisfaction.
o The Front Desk Manager will follow up on any complaints/problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
o The Front Desk Manager will implement emergency training and procedures to protect the hotel's guests, staff, and company assets appropriately.
o The Front Desk Manager will ensure proper communication with the team on all hotel activities to ensure guests' needs are being met in a timely fashion.
o Conduct thorough orientation and supervise training on computer and front desk functions.
Knowledge/Skills:
o A minimum of 5 years of hotel management experience.
o Must have total understanding of hotel front desk procedures, policies, and operations.
o Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
o Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Benefits:
o Competitive salary plus bonus potential.
o Medical, Dental, and Vision insurance.
o Relocation reimbursement and assistance with housing for the first 2 months.
Hotel Front Desk Manager - Salary to $90K!If interested, send your resume to Heather Koleser at email protected As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message.
By clicking to submit your application, Gecko Hospitality has your consent to communicate via SMS text message moving forward.
Terms of Service are available at https:
//www.
geckohospitality.
com/terms />Privacy Policy can be found at https:
//www.
geckohospitality.
com/privacy />Message and data rates may apply, depending on your mobile phone service plan.
You can opt-out by replying STOPMeet Your RecruiterHeather KoleserHeather brings over 30 years of operational experience in the hospitality industry to her recruiter position.
She has a diverse background and has held key leadership positions over the last 20 years in the NYC market.
She achieved success leading full service, fast casual, and QSR teams from a General Manager to COO level positions.
She has a passion for leading teams to achieve operational success through coaching, and mentoring.
Heather learned quickly in her career the hospitality industry is not just the food business but primarily a people business.
The foundation of her success is built on hiring and developing the right people.
Heather is excited to continue her career helping others connect, build lasting relationships, and find success through people.
Heather earned a bachelor's degree from the University of Nevada, Las Vegas and currently resides in New Jersey with her husband and dog.
In her spare time, she enjoys experiencing new food and culture through travel.
908-503-5430 email protected Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States and Canada have been pioneers in the hospitality recruiting industry.
The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.
Recommended Skills Communication Coordinating Customer Service Finance Friendliness Hotel Reception Duties Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3p6bg61b8t4nv5rb65', 'ExternalApply-j3p6bg61b8t4nv5rb65'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
This Hotel Front Desk Manager is a hands-on position working directly with the front desk staff to provide the best possible guest experience for our returning and first-time guests.
Apply today to our Hotel Front Desk Manager position in Estes Park, CO!Job Overview:
The Front Desk Manager will respond in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.
Respond to inquiries regarding hotel information and guest concerns and supervise the daily operations of the Guest Services personnel.
The Front Desk Manager must promote a safe environment to achieve maximum guest satisfaction and financial success.
Responsibilities:
o The Front Desk Manager greets guests, completes check-in/check-out procedures for all guests daily and ensures guests are satisfied.
o The Front Desk Manager ensures the front desk team is trained on and performs all duties consistently and on time while focusing on the guest.
o The Front Desk Manager will answer inquiries and accept reservations by accurately communicating hotel rates and information and working with staff to use suggestive selling techniques to sell room rates and increase occupancy and revenue.
o The Front Desk Manager will always be friendly, cheerful, and courteous.
o The Front Desk Manager will provide information and assist staff in recommending area restaurants, theaters, activities, etc.
, to ensure optimum guest satisfaction.
o The Front Desk Manager will follow up on any complaints/problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
o The Front Desk Manager will implement emergency training and procedures to protect the hotel's guests, staff, and company assets appropriately.
o The Front Desk Manager will ensure proper communication with the team on all hotel activities to ensure guests' needs are being met in a timely fashion.
o Conduct thorough orientation and supervise training on computer and front desk functions.
Knowledge/Skills:
o A minimum of 5 years of hotel management experience.
o Must have total understanding of hotel front desk procedures, policies, and operations.
o Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
o Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Benefits:
o Competitive salary plus bonus potential.
o Medical, Dental, and Vision insurance.
o Relocation reimbursement and assistance with housing for the first 2 months.
Hotel Front Desk Manager - Salary to $90K!If interested, send your resume to Heather Koleser at email protected As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message.
By clicking to submit your application, Gecko Hospitality has your consent to communicate via SMS text message moving forward.
Terms of Service are available at https:
//www.
geckohospitality.
com/terms />Privacy Policy can be found at https:
//www.
geckohospitality.
com/privacy />Message and data rates may apply, depending on your mobile phone service plan.
You can opt-out by replying STOPMeet Your RecruiterHeather KoleserHeather brings over 30 years of operational experience in the hospitality industry to her recruiter position.
She has a diverse background and has held key leadership positions over the last 20 years in the NYC market.
She achieved success leading full service, fast casual, and QSR teams from a General Manager to COO level positions.
She has a passion for leading teams to achieve operational success through coaching, and mentoring.
Heather learned quickly in her career the hospitality industry is not just the food business but primarily a people business.
The foundation of her success is built on hiring and developing the right people.
Heather is excited to continue her career helping others connect, build lasting relationships, and find success through people.
Heather earned a bachelor's degree from the University of Nevada, Las Vegas and currently resides in New Jersey with her husband and dog.
In her spare time, she enjoys experiencing new food and culture through travel.
908-503-5430 email protected Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States and Canada have been pioneers in the hospitality recruiting industry.
The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.
Recommended Skills Communication Coordinating Customer Service Finance Friendliness Hotel Reception Duties Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3p6bg61b8t4nv5rb65', 'ExternalApply-j3p6bg61b8t4nv5rb65'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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